Phone number A2p 10 DLC Registration:
This must be completed in order to send SMS as a business. Alternatively, you can register for a toll free number and avoid registration requirements (skip to 8:15)
**You must have a contact form with an SMS opt-in button and an active Privacy policy on your website and use the website page with your form and privacy policy link during your application.
Check out termly.io or ChatGPT to draft TOS/Privacy Policies if needed. Consult with your attorney for any legal documents.
Website/Landing page Prerequisites (the one that you paste with a contact form in registration):
The same information on your business profile as you have on your EIN registration
Make sure the business address, business name, website, and phone# are all correct and don't even have one letter out of place.
Make sure the footer section has each of the following: A: Terms of Service B: Privacy Policy C: (optional) refund policy. Terms of Service and Privacy policy can be combined under just a privacy policy.
The form on your contact page must have a check box to consent to SMS and email communication and link to the Privacy Policy/Terms and Conditions.
Sample Information:
Remember to update the phone number to your new AM Connect phone number and business name/website with your actual information. They will click and review all information before approving your compliance.
✔️ Campaign Use Case Description
This campaign sends appointment information, confirmation & reminder messages to our customers once they have booked an appointment with us on our website and opted-in to receive promotional and notification SMS from us.
✔️Sample Message 1
Hi [Susan], this is [Becky] from [Business name]. Our appointment for July 6 at 9:30 AM is confirmed. Please reach out to us at [AM Connect phone number] if you need to reschedule. Reply STOP to unsubscribe.
✔️ Sample Message 2
Hi [Susan], this is [Becky] from [Business name]. Your consultation is coming up on July 6 at 9:30AM. Looking forward to meeting with you soon. Reply STOP to unsubscribe.
✔️ How do lead/contacts consent to receive messages?
End users opt-in by visiting [Your opt in/contact page with form and sms consent checkbox] and filling in their details. Users check a box to receive notifications & promotional messages from us to provide their consent. Additionally end users can also text START to [AM Connect phone number].
✔️ Opt-in Keywords
START, SUBSCRIBE, JOIN
✔️ Opt-in Message
You have successfully opted-in to receive notifications and promotional SMS from [Business Name]. Please reply STOP to Opt-out.
support@amconnect.io
(978) 464-8895
Need additional support with your new account? Schedule an account setup call